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Program Manager

Fort Erie, ON · Manufacturing
The Program Management team is the central organizing body that is responsible for:
  • External representation of Fleet with its customers
  • Internal representation of customer needs
  • Program managers work with a multi-disciplinary team including Fleet’s Executive Management team to ensure Fleet delivers a high quality, on-time product that provides value to our customers in an efficient and organized fashion.
  • The role requires an organized mindset with an openness to adapt and do what is necessary to meet customer requirements while remaining compliant to quality and engineering policies.

Key Responsibilities:

Customer Relations & Communication:
  • Act as the primary point of contact for customers, maintaining strong professional relationships.
  • Conduct regular customer meetings and provide reports/documentation as needed.
  • Manage customer expectations, ensuring alignment with company capabilities.
  • Quoting & Contract Administration:
  • Review and assess incoming Request for Quote (RFQ) packages.
  • Coordinate and compile RFQ submissions, including risk and profitability analysis.
  • Review and negotiate inbound purchase orders, contractual obligations, and delivery requirements.
  • Project & Program Management:
  • Oversee new customer projects, ensuring smooth execution from initiation to delivery.
  • Develop project schedules, track milestones, and monitor costs.
  • Hold regular project meetings and report on progress to internal stakeholders.
  • Ensure on-time delivery of all active purchase orders.

Qualifications & Experience:
  • Previous experience in program or project management, preferably in aerospace or manufacturing.
  • Understanding of aerospace requirements for structural components (metal forming, machining, composite manufacturing) specific to DeHavilland, Boeing, Gulfstream or other OEM's is an asset.
  • Strong analytical and problem-solving skills with a detail-oriented approach.
  • Ability to multitask and manage priorities in a dynamic environment.
  • Excellent written and verbal communication skills, with experience in customer relations.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Microsoft Project is an asset.
  • Must be a self starter, a quick critical thinker, and have the ability to drive the best out of his/her colleagues; demonstrating leadership/drive/initiative.
  • Completion of 2 years of post-secondary or prior experience with demonstrated capability to perform the above duties and responsibilities.
  • Bachelor’s degree in Engineering, Business Administration, or a related field is preferred but not required.

What do we have to offer you?
  • Competitive wages with a culture that promotes opportunity for growth, development, and internal advancement
  • A role that offers direct and regular access to Fleet’s executive management team
  • Group Benefit Plan
  • Group RRSP Program
  • Education assistance / tuition reimbursement

The Program Management team is the central organizing body that is responsible for:

  • External representation of Fleet with its customers
  • Internal representation of customer needs
  • Program managers work with a multi-disciplinary team including Fleet’s Executive Management team to ensure Fleet delivers a high quality, on-time product that provides value to our customers in an efficient and organized fashion.
  • The role requires an organized mindset with an openness to adapt and do what is necessary to meet customer requirements while remaining compliant to quality and engineering policies.

Key Responsibilities:

  • Customer Relations & Communication:
  • Act as the primary point of contact for customers, maintaining strong professional relationships.
  • Conduct regular customer meetings and provide reports/documentation as needed.
  • Manage customer expectations, ensuring alignment with company capabilities.
  • Quoting & Contract Administration:
  • Review and assess incoming Request for Quote (RFQ) packages.
  • Coordinate and compile RFQ submissions, including risk and profitability analysis.
  • Review and negotiate inbound purchase orders, contractual obligations, and delivery requirements.
  • Project & Program Management:
  • Oversee new customer projects, ensuring smooth execution from initiation to delivery.
  • Develop project schedules, track milestones, and monitor costs.
  • Hold regular project meetings and report on progress to internal stakeholders.
  • Ensure on-time delivery of all active purchase orders.

Qualifications & Experience:

  • Previous experience in program or project management, preferably in aerospace or manufacturing.
  • Understanding of aerospace requirements for structural components (metal forming, machining, composite manufacturing) specific to DeHavilland, Boeing, Gulfstream or other OEM's is an asset.
  • Strong analytical and problem-solving skills with a detail-oriented approach.
  • Ability to multitask and manage priorities in a dynamic environment.
  • Excellent written and verbal communication skills, with experience in customer relations.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Microsoft Project is an asset.
  • Must be a self starter, a quick critical thinker, and have the ability to drive the best out of his/her colleagues; demonstrating leadership/drive/initiative.
  • Completion of 2 years of post-secondary or prior experience with demonstrated capability to perform the above duties and responsibilities.
  • Bachelor’s degree in Engineering, Business Administration, or a related field is preferred but not required.

What do we have to offer you?

  • Competitive wages with a culture that promotes opportunity for growth, development, and internal advancement
  • A role that offers direct and regular access to Fleet’s executive management team
  • Group Benefit Plan
  • Group RRSP Program
  • Education assistance / tuition reimbursement
Salary Range: Up to $90k 

***Only qualified candidates who meet all of the requirements will be contacted for interviews. Thank you and good luck with your search! 
 

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